SmartMusic Finale Garritan MusicXML

Career Opportunities

Demand Generation Manager

Boulder

MakeMusic is looking for a performance-driven creative marketer with a killer instinct for building campaigns that outperform. Your strategy will drive new customer acquisition and awareness through targeted digital advertising and effective website management.

As the Demand Generation Manager you will be responsible for online advertising, search engine optimization (SEO), web development, and analytics. This role regularly interfaces with other marketing managers to generate and nurture leads for both the SmartMusic and Finale software products.

In this role you will:

  • Plan and execute SEO strategy. Includes monitoring rankings, performing keyword research, developing strategies to target desired keywords, and working with content managers to ensure effective optimization on new blog posts and web pages.
  • Develop and maintain WordPress sites, coordinating with creative, content, and engineering teams.
  • Build campaigns that support new product launches, existing product upsell and cross-sales, and new market development.
  • Manage and optimize campaigns continuously, running A/B and multivariate tests for ads, websites, and landing pages.
  • Track, analyze, and report on campaign KPIs with Google Analytics and Google Tag Manager, ensuring data integrity across digital marketing stack.

What you'll bring to the table:

  • Comprehensive understanding of Google Analytics, Adwords, and Tag Manager
  • Demonstrated success with SEO, SEM, and digital marketing best practices
  • Working knowledge of HTML and CSS development and constraints
  • Background creating and managing content in Wordpress or similar CMS
  • Experience running A/B and multivariate tests to optimize landing pages and user funnels
  • Data-driven and creative self-starter who uses insights and analysis to guide strategies, experiment, learn and improve
  • 3+ years SEO and/or campaign marketing experience

Ideally, you'll have:

  • Background in marketing for B2C or SaaS
  • Background in or passion for music and/or education
  • Experience using ad serving tools (e.g., DART, Atlas)
  • Basic understanding of JavaScript

Please note that a CSS and HTML code assessment will be a part of the interview process.

Our Story:

MakeMusic is an industry leader in interactive music learning, notation software and virtual instrument technology. MakeMusic joined the companies TrainingPeaks and TrainHeroic under the umbrella company Peaksware in beautiful Boulder, Colorado which has been recognized as one of Outside Magazine's "Best Places to Work" six times! Through a unique approach to deliberate practice, each company within Peaksware develops software solutions and provides services focused solely on their respective markets to help guide people along their own journey of improvement and skill development.

SmartMusic is award-winning interactive music software that provides a deliberate practice environment for students in band, orchestra, and choir. With a subscription to SmartMusic, students have unlimited access to the world’s largest accompaniment library for all ages and skill levels, which includes thousands of pieces of music.

Most of the employees at MakeMusic are musicians and are passionate about both the work they do and the products they produce!

Benefits and Perks:

  • 100% company paid medical plan for employees with buy-up options as well as dental and vision insurance for employees (dependent coverage available)
  • 401(k) 5% match
  • $1,200/year fitness reimbursement to purchase any items related to healthy living
  • 3 weeks of PTO for all new hires; increase in PTO at various years of service
  • 4 week paid sabbatical for all employees after 7 years of employment
  • Stocked kitchen with snacks and drinks
  • Dog friendly office
  • Music Studio for all to practice, jam, and record
  • On-site workout area access: treadmill, bike trainers, rowers, and full weight lifting gym with CrossFit equipment and Yoga classes; with changing rooms and showers and towel service
  • Corporate discounts on gym memberships and top-brand gear
  • Beautiful North East Boulder, CO location
  • Flexible work schedule in a culture of trust

Apply Now

Customer Success Representative

Boulder

MakeMusic is looking for you to join the team as Customer Success Representative (Temp to Full-Time), delivering exceptional customer experience to help create successful educators, students and musicians through utilizing MakeMusic's line of products. These temporary positions (multiple openings) will be responsible for answering questions, resolving product registration and account-related issues for the MakeMusic product line. This is an hourly paid position working 40 hours/week from mid-July through December 2018, with potential for full-time hire.

As Customer Success Rep, you'll have the opportunity to:

  • Troubleshoot and resolve software issues via telephone and e-mail
  • Gain an understanding of how our customers utilize our products in order to offer additional guidance and suggestions for more effective use and implementation of our software
  • Suggest the use of additional MakeMusic products when applicable                    

To be successful in this position, you possess:

  • Minimum of 1-year experience using SmartMusic and/or Finale
  • Demonstrated effectiveness in verbal and written technical communication
  • Strong customer service and problem-solving skills
  • Proven positive ‘can do’ ‘will do’ attitude
  • Ability to maintain a calm demeanor during escalated situations
  • Ability to be flexible with changes in in-bound contact volume, both seasonally and day-to-day, while also balancing additional duties and tasks
  • Strong ability to multi-task under minimal supervision
  • Technical proficiency with PC and Mac platforms

Ideally, you also possess:

  • Bachelor’s degree in Music or Music Education is desired
  • Passion for music and demonstrated use of additional music software/DAWs etc.
  • Previous customer-facing service experience in-person, via telephone, or via email/online communication
  • Availability to work some nights until 7pm

Benefits and Perks:

  • Music Studio for all to practice, jam, and record
  • On-site workout area access: treadmill, bike trainers, rowers, and full weight lifting gym with CrossFit equipment, with changing rooms and showers and towel service
  • Stocked kitchen with drinks and healthy snacks 
  • Dog-friendly office
  • Bike storage onsite
  • Eligibility to participate in our 401(k) 5% match
  • Beautiful Northeast Boulder, CO location

MakeMusic is an industry leader in interactive music learning, notation software and virtual instrument technology. MakeMusic joined the company's TrainingPeaks and TrainHeroic under the umbrella company Peaksware in beautiful Boulder, Colorado which has been recognized as one of Outside Magazine's "Best Places to Work" six times! Through a unique approach to deliberate practice, each company within Peaksware develops software solutions and provides services focused solely on their respective markets to help guide people along their own journey of improvement and skill development. 

SmartMusic is award-winning interactive music software that provides a deliberate practice environment for students in band, orchestra, and choir. With a subscription to SmartMusic, students have unlimited access to the world’s largest accompaniment library for all ages and skill levels, which includes thousands of pieces of music.

Most of the employees at MakeMusic are musicians and are passionate about both the work they do and the products they produce!

Apply Now

Tech Lead - MakeMusic

BOULDER

Come be a part of the team transforming music technology!

MakeMusic has an opening for a Software Engineer in our Boulder, CO office

Join our open and collaborative environment as Technical Lead at MakeMusic using lean agile software development processes and methodologies. Own the software engineering process within our Internal Systems team and work inside the team to define, maintain, and improve an overall development process. Focus on optimizing the whole through reducing waste and improving feedback loops, and advocate and instill modern engineering and clean code practices, driving process adoption of unit testing, continuous integration and deployment, and test automation.

MakeMusic is an industry leader in interactive music learning, notation software, and virtual instrument technology. Our engineers share a passion for development, learning, self-improvement and technology. As a Tech Lead for a small self-directed cross functional team, you will contribute and drive improvements in technology and process to help your team ship software. 

At MakeMusic we believe in self-organizing teams who share values, own their products end to end, and are accountable to each other for results. This is reflected by leaders who embody the humility of servant leadership and hunger to strive for continuous improvement, learning, and success.

As the Technical Lead, you will have the opportunity to:

  • Continuously improve the software development lifecycle in an Agile environment
  • Improve and maintain our business systems
  • Develop and deliver work that delights stakeholders and customers
  • Review code and develop and maintain tests to help ensure high quality
  • Align the Internal Systems team with the overarching engineering principles of the company
  • Work with technical leaders to define and then encourage software best practices through education, tools, and knowledge share
  • Take responsibility for the systems and processes related to MakeMusic’s internal software systems and the team dedicated to it
  • Collaborate with other technical leaders and business stakeholders to efficiently and effectively develop an ongoing technology strategy and execute on that strategy
  • Possess a deep and extensive experience working with technical contributors of all experience levels and are capable of mentoring and influencing engineers through collaboration that leads to exceptional outcomes
  • Utilize your technical background and strategic mindset to guide systems engineering efforts and understand how small changes in one area may impact other areas
  • Always keep value to the customer, business, and team in mind as a central part of your approach and decision making process
  • Understand the complex, human nature of our work. You handle this ambiguity and turn it into cohesive action based on a mindset of “knowing what needs to be done” through initiative, grit, and genuine care for the people around you

To be successful in this position, you possess: 

  • Minimum 5 years of experience writing operational, production code
  • Bachelor’s degree in CS or Engineering OR comparable work experience AND coursework/education
  • Broad and deep understanding of modern software technologies
  • One or more programming paradigms such as OOP, Functional, etc.
  • Experience with scripting languages such as Python
  • CI/CD
  • Deep tactical and strategic skills related to architecture, infrastructure, operations, best practices, and processes
  • Mentorship experience
  • Self-motivated with a strong passion to learn and grow your craft in software engineering

Ideally, you also have:

  • Previously performed significant, large-scale system refactors.
  • Technical team lead experience
  • Experience with success and failure: has a deep “gut feel” of right vs wrong vs grey-area and can substantiate that feeling
  • Focus on servant leadership, with the ability to influence without direct reporting lines through collaboration and leading by example

Note: A code test will be a part of the interview process

If this job description excites you, we're looking forward to connecting!

Our Story:

MakeMusic joined companies TrainingPeaks and TrainHeroic under umbrella company Peaksware in beautiful Boulder, Colorado.  Peaksware has been recognized as one of Outside Magazine's "Best Places to Work" six years in a row. Through a unique approach to deliberate practice, each company within Peaksware develops software solutions and provides services focused solely on their respective markets to help guide people along their own journey of improvement and skill development.

Our Philosophy:

  • DevOps - We want developers to have insight and ownership over code in production, integration tools, infrastructure, and deployment process. Developers should always ask what it takes to support their systems/code in production. We value The Phoenix Project as a reference guide.
  • Product Efficiency Is Achieved Upstream - The further down the development pipeline we have to fix bugs or rework features, the more expensive it is.
  • Small, Cross-Functional Teams - QA, Dev, Design, CI, and Product work on a focused and shared vision.
  • Complexity - It's easy to make something complex, but difficult to make it simple. We should always be fighting complexity. Can we deprecate systems/code? Do it. Does the system need to be that complicated? Do we build vs. buy?
  • Small Batch Sizes - Constantly work towards shorter release cycles as a means to shore up quality, helping to ensure we are working on the right things at the right time, stabilize operations, and cut down on waste.
  • Performance Matters - We value engineers that know not to over-optimize solutions, but who always think about how code will perform at expected scale.
  • Minimum Process Necessary - We strive to be pragmatic. Some process is necessary, but don’t forget the fundamentals of Agile.
  • Managing Technical Debt - The vast majority of work is maintenance. Engineers need to have practical philosophies on refactoring. We like the theory of Broken Windows, YAGNI, and refactor as you go. We appreciate Clean Code, Working Effectively with Legacy Code, and Pragmatic Programmer as reference guides.
  • Data Driven - Let’s use the data to help inform what to work on, what is causing performance issues, who is using our features... Ultimately it's the objective plus the narrative that produces great product.

Benefits and Perks:

  • 100% company paid medical plan for employees with buy-up options as well as dental and vision insurance for employees (dependent coverage available)
  • 401(k) 5% match
  • $1,200/year fitness reimbursement to purchase any items related to healthy living
  • 3 weeks of PTO for all new hires; increase in PTO at various years of service
  • 4 week paid sabbatical for all employees after 7 years of employment
  • Stocked kitchen with snacks and drinks
  • Dog friendly office
  • Music Studio for all to practice, jam, and record
  • On-site workout area access: treadmill, bike trainers, rowers, and full weight lifting gym with CrossFit equipment and Yoga classes; with changing rooms and showers and towel service
  • Corporate discounts on gym memberships and top-brand gear
  • Beautiful North East Boulder, CO location
  • Flexible work schedule in a culture of trust

Apply Now

No Current Openings that Match Your Skill Set? Submit General Application.

Boulder

Do you want to work at MakeMusic? Don't see a current opening that matches your skill set? Apply to this post to get your résumé into our database.  When we have future openings we will review these résumés for a skill match - so **WOW** us with your Cover Letter on how you will be a great fit for our company!

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If you are interested in playing a role in the future of music technology then you have come to the right place. At MakeMusic we all share a passion for creating the next best thing in the world of music and we are always searching for great talent. MakeMusic is an industry leader in interactive music learning, notation software and virtual instrument technology.

Our Story:

MakeMusic joined the company's TrainingPeaks and TrainHeroic under the umbrella company Peaksware in beautiful Boulder, Colorado which has been recognized five times as one of Outside Magazine's "Best Places to Work". Through a unique approach to deliberate practice, each company within Peaksware develops software solutions and provides services focused solely on their respective markets to help guide people along their own journey of improvement and skill development.

MakeMusic began with Finale, which continues to revolutionize the world of music notation. Finale is the world-wide industry standard in music notation software. Anywhere music appears on the printed page, Finale likely created those pages. We developed SmartMusic to extend our reach as educators to home practice and to provide every student with immediate feedback. Garritan virtual instruments allow our computers to more closely match the sounds in our limitless imaginations, and the MusicXML file format came from our belief that music was meant to be shared – with everyone.

Benefits and Perks include:

  • 100% company paid medical plan for employees with buy-up options as well as dental and vision insurance for employees (dependent coverage available)
  • $1,200/year fitness reimbursement to purchase any items related to being fit and active
  • 3 weeks of PTO for all new hires. Increases in PTO at various years of service
  • 4 week paid sabbatical for all employees after 7 years of employment
  • Company paid cell phone and plan (data, text and minutes)
  • Stocked kitchen with snacks and drinks
  • On-site workout area access: treadmill, bike trainers, rowers, and full weight lifting gym with CrossFit equipment, with changing rooms and showers and towel service
  • Unlimited access to Lynda.com learning platform
  • Flexible work schedule in a culture of trust

Most of the employees at MakeMusic are musicians and are passionate about both the work they do and the products they produce. If this resonates, we want to hear from you!

Apply Now