If you purchased a product directly from MakeMusic and are not fully satisfied with it, you are welcome to return the software for a refund within 30 days of your purchase. Please Contact Us to receive a return authorization.

This policy does not apply to Garritan products, which may not be returned. We may offer a refund on a Garritan product within 30 days of your purchase if you are experiencing a technical difficulty that prevents installation, and our technical support team has determined that there is a non-resolvable system incompatibility.

Third-party products (such as tutorial DVDs, keyboard skins, or SmartScore X Pro) cannot be returned to MakeMusic for a refund.

All refunds are issued in USD – Customers are responsible for any difference in exchange rate between the date of original purchase and refund.