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MakeMusic Cloud (SmartMusic)
Sales and Support
Phone support: 866-240-4041
Outside the USA: 952-937-9611
Browse support or ask a question online.
Hours:
Monday – Thursday: 7:30 AM–6:00 PM Mountain Time
Friday: 7:30 AM–5:00 PM Mountain Time
MakeMusic Cloud (SmartMusic) sales resources
Finale and Garritan
Hours
Monday – Thursday: 7:30 AM–6:00 PM Mountain Time
Friday: 7:30 AM–5:00 PM Mountain Time
Technical and tutorial support
- Please submit a Support request.
- Our team will reply via email in 1-2 business days.
- When needed, we’ll schedule phone or video (Zoom) sessions at the discretion of our agents.
Sales, registration & account management questions
Phone: USA toll-free: 800-843-2066
Outside the USA: +1-952-937-9703
Email: Please submit a Support request.
Sales Resources
MusicXML
W3C Music Notation Community Group
The W3C Music Notation Community Group maintains the MusicXML format. If you are a MusicXML software developer, this is a great place to ask questions, make suggestions, and share experiences.
Online Tutorial and Documentation
Our online Tutorial will help you get started with MusicXML.
Careers
Manage Your Personal Data
We take reasonable steps to ensure that the Personal Information we collect is accurate, complete, and current. You may request access and updates to your Personal Information, and you may request that your Personal Information be deleted. MakeMusic responds promptly to all requests in accordance with applicable law.
For your protection, we may only implement requests with respect to the Personal Information associated with the email address you use to make the request, and we may need to verify your identity first. We may decline requests that jeopardize the privacy of others or require any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may retain certain Personal Information for record-keeping; e.g. data relating to your purchases for accounting purposes.
To request access, correction or deletion, send an email to privacy@makemusic.com.
If you have any MakeMusic products registered to your account, data deletion will terminate their licenses. Account deletion removes the ability to authorize Finale and Garritan products for use on computers and revokes eligibility for discounted upgrade pricing on future versions. For MakeMusic Cloud (SmartMusic) products, account deletion results in the immediate cancellation of any current subscriptions.