We’d love to hear from you!

MakeMusic Cloud (SmartMusic)

Sales and Support

Phone support: 866-240-4041
Outside the USA: 952-937-9611

Browse support or ask a question online.

Monday – Friday: 7:30 AM–5:00 PM Mountain Time

MakeMusic Cloud (SmartMusic) sales resources

Finale and Garritan


Monday–Thursday 7:30AM – 6:00PM Mountain Time
Friday 7:30AM – 5:00PM Mountain Time

Technical and tutorial support

  • Please submit a Support request.
  • Our team will reply via email in 1-2 business days.
  • When needed, we’ll schedule phone or video (Zoom) sessions at the discretion of our agents.

Sales, registration & account management questions

Phone: USA toll-free: 800-843-2066

Outside the USA: +1-952-937-9703

Email: Please submit a Support request.

Sales Resources


W3C Music Notation Community Group

The W3C Music Notation Community Group maintains the MusicXML format. If you are a MusicXML software developer, this is a great place to ask questions, make suggestions, and share experiences.

Online Tutorial and Documentation

Our online Tutorial will help you get started with MusicXML.


We provide excellent benefits, competitive salary and a casual, creative working environment. If you are interested in contributing to the continued success of MakeMusic, visit our careers page to find a fit for you.

Manage Your Personal Data

MakeMusic considers safeguarding personal privacy a top priority.View what data we collect and how its used:

Privacy Policy
Terms of Use

We take reasonable steps to ensure that the Personal Information we collect is accurate, complete, and current. You may request access and updates to your Personal Information, and you may request that your Personal Information be deleted. MakeMusic responds promptly to all requests in accordance with applicable law.

For your protection, we may only implement requests with respect to the Personal Information associated with the email address you use to make the request, and we may need to verify your identity first. We may decline requests that jeopardize the privacy of others or require any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may retain certain Personal Information for record-keeping; e.g. data relating to your purchases for accounting purposes.

To request access, correction or deletion, send an email to privacy@makemusic.com.

If you have any MakeMusic products registered to your account, data deletion will terminate their licenses. Account deletion removes the ability to authorize Finale and Garritan products for use on computers and revokes eligibility for discounted upgrade pricing on future versions. For MakeMusic Cloud (SmartMusic) products, account deletion results in the immediate cancellation of any current subscriptions.