We’d love to hear from you!
Please contact us with any questions or comments you may have. We’re happy to respond to any inquiries about MakeMusic and our entire family of products.
SmartMusic
Browse Support or Ask a Question online.
Please know that we want to help you as quickly as possible, but it might take longer than expected to hear from us. We’re doing our best!
In the meantime, these links might help you faster than we can:
- To generate a quote, upload a tax exemption form and/or a PO, please visit: www.smartmusic.com/get-a-quote.
- You can track the progress of your order by visiting quotes.smartmusic.com/find. Have your reference code handy!
- For a breakdown of pricing, please visit: www.smartmusic.com/pricing.
- If you need help deciding on the right SmartMusic subscription for you or your organization, click here.
- Our W9 form can be downloaded here.
- A sole source letter is available for download here.
Finale Notation Software
Site Licenses (Multi-User Licenses for Academic Institutions) — Email our Sales Team at [email protected]
Single User Licenses — Purchase via credit card on our online store. Questions? Submit a support request to our Customer Support team.
Technical Support
Browse our Knowledge Base or submit a support request to our Customer Success team.
MakeMusic offers technical support for current versions of its Finale notation programs.
Tutorial Support
If you have questions about how to accomplish specific tasks in a Finale notation program, please visit our Learning Center for access to our online tutorial resources or post your questions to our Community Forums.
International Sales
Find a local distributor here.
Garritan
Browse our Knowledge Base or submit a support request to our Customer Success team.
MakeMusic offers technical support for current versions of its Garritan sample libraries.
Tutorial Support
If you have questions about how to accomplish specific tasks using your Garritan sample library, please visit our Learning Center for access to our online tutorial resources or post your questions to our Community Forums.
International Customers
Find a local distributor here.
MusicXML
The MusicXML email list discusses MusicXML software and usage issues. If you are a MusicXML software developer, this is a great place to ask questions and share experiences.
Online Tutorial and Documentation
Our online Tutorial will help you get started with MusicXML.
Careers
Manage Your Personal Data
We take reasonable steps to ensure that the Personal Information we collect is accurate, complete, and current. You may request access and updates to your Personal Information, and you may request that your Personal Information be deleted. MakeMusic responds promptly to all requests in accordance with applicable law.
For your protection, we may only implement requests with respect to the Personal Information associated with the email address you use to make the request, and we may need to verify your identity first. We may decline requests that jeopardize the privacy of others or require any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may retain certain Personal Information for record-keeping; e.g. data relating to your purchases for accounting purposes.
To request access, correction or deletion, send an email to [email protected].
If you have any MakeMusic products registered to your account, data deletion will terminate their licenses. Account deletion removes the ability to authorize Finale and Garritan products for use on computers and revokes eligibility for discounted upgrade pricing on future versions. For SmartMusic products, account deletion results in the immediate cancellation of any current subscriptions.