Phone support will be closing early at 2:00 PM, Mountain Standard Time on Thursday, December 23rd.

Phone support will remain closed for the holidays through Monday, January 3rd, and will reopen Tuesday, January 4th.

During that time, our Support Team will continue to respond to online support tickets via email and will be able to schedule phone or Zoom appointments as needed.

To submit Finale/Garritan online support requests, visit For SmartMusic, visit

We’d love to hear from you!

Please contact us with any questions or comments you may have. We’re happy to respond to any inquiries about MakeMusic and our entire family of products.


Sales and Support

Phone Support: 866-240-4041
Outside the USA: 952-937-9611

Browse Support or Ask a Question online.

Monday – Thursday: 7:30 AM–6:00 PM MDT
Friday: 7:30 AM–5:00 PM MDT

SmartMusic Sales Resources

  • To generate a quote, upload a tax exemption form and/or a PO, please visit:
  • You can track the progress of your order by visiting Have your reference code handy!
  • You can pay for an existing academic quote or invoice via credit card at
  • For a breakdown of pricing, please visit:
  • If you need help deciding on the right SmartMusic subscription for you or your organization, click here.
  • Our W9 form can be downloaded here.
  • A sole source letter is available for download here.